CANCELLATION POLICY OVERVIEW

UPDATED 2017

THIS IS AN OVERVIEW. PLEASE REVIEW TERMS & CONDITIONS FOR ADDITIONAL POLICIES REGARDING CANCELLATION.

RETREAT PRICE

Reservations made within 75 days prior to the program commencement date must be paid in full.

Payment must be made on-line using Visa or M/C, debit/credit cards.

REFUNDS, CANCELLATIONS, TERMINATIONS AND BILLING POLICY

We have the right to change our policy at any time. Any changes will be reflected on future orders not past orders.

Guarantee starts from the purchase date. Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued.

Upon a refund being processed please allow 5 to 15 business days for the transaction to post to your account. Transaction times may depend on the policies of your bank or credit card companies.

CONFIRMATIONS

It is your responsibility in writing (email is acceptable) to request the appropriate refund, credit or course transfer. CareerHearted LLC

If you have to cancel, please inform us by e-mail DolphinsAwaken@gmail.com. We will respond within two (2) business days with a confirmation letter and outline the steps to take to continue the process. If your have not heard from someone from DolphinsAwaken LLc within two business days it is your responsibility to follow up with both DolphinsAwaken and/or the specific retreat coordinator if a written confirmation from DolphinsAwaken LLc had not been issued to your addressing your needs and your letter. 

No cancellation can be considered accepted until issue of the cancellation reference is generated. You will be issued with a cancellation reference which will be required to reference in any subsequent correspondence.

All cancellation, rescheduling and replacement charges are based on the total cost of the DolphinsAwaken LLc Retreat and any discount offer made prior will be void and not considered.

The following scale of charges will apply and exceptions will be looked at on a case by case basis:

CANCEL OF RESERVATION IS possible within 10 days of purchase:

75+ days prior to the start of the retreat: 5% of the total cost will be charged as an admin fee and is non-refundable.

60 – 74 days prior to the start of the retreat: 10% of the total cost will be charged as an admin fee and is non-refundable.

45 – 59 days prior to the start of the retreat: 60% of the total cost will be given as a credit towards a future DolphinsAwaken LLc Retreat and 40% is non-refundable.

30 – 44 days prior to the start of the retreat: 50% of the total cost will be given as a credit towards a future DolphinsAwaken LLc Retreat and 50% is non-refundable.

Less than 30 days prior to the start of the retreat: 30% of the total cost will be given as a credit towards a future DolphinsAwaken LLc Retreat and 70% is non-refundable.

CANCEL OF RESERVATION IS possible after 10 days of purchase:

75+ days prior to the start of the retreat: 10% of the total cost will be charged as an admin fee and is non-refundable.

60 – 74 days prior to the start of the retreat: 15% of the total cost will be charged as an admin fee and is non-refundable.

45 – 59 days prior to the start of the retreat: 50% of the total cost will be given as a credit towards a future DolphinsAwaken LLc Retreat and 50% is non-refundable.

30 – 44 days prior to the start of the retreat: 40% of the total cost will be given as a credit towards a future DolphinsAwaken LLc Retreat and 60% is non-refundable.

CANCEL OF RESERVATION IS NOT possible after 10 days of purchase:

Less than 30 days prior to the start of the retreat: 100% is non-refundable.